Can I Skip/Change/Postpone My Next Delivery Date?
Updated
⌾ TEAM KOS
How to Skip an Upcoming Subscription
- Log into your KOS account
- Select 'Manage Subscription'
- Select 'Skip'
- You will see two options to select, or, you can gift the upcoming order to a friend.
- You will then receive a text or email verifying that the order has been skipped.
Setting the Next Order Date or Editing the Frequency
- Log into your KOS account
- Select 'Manage Subscription'
- Select 'Set Next Date or Edit Frequency'
- To update the next delivery date, choose the preferred date on the calendar. This will update the next processing date but will keep the frequency the same (i.e. 90 days)
- To update the frequency, select the frequency from the drop-down or click 'use custom interval'
- You will then receive a text or email verifying that the subscription has been edited to your preference
- Please note that updating the next order date will not automatically update the frequency
