Our Award Winning Protein
I lost or can't find my scoop, how much KOS should I use?
Is KOS protein free of dairy, soy and gluten?
Is KOS protein powder sweetened?
Is your packaging BPA/bisphenol free?
FAQs
Allergen info
Are KOS products certified organic?
Does KOS have samples?
How do I cancel my auto ship / subscription?
How do I reset my password?
Our Satisfaction Guarantee
What are the nutritional facts and/or ingredients of KOS plant protein?
Wholesale FAQs
DOES KOS OFFER CREDIT CARD PAYMENT TERMS?
HOW CAN I BECOME A KOS RETAILER?
HOW CAN I PURCHASE KOS PRODUCT IN BULK?
WHAT ARE THE SHIPPING COSTS FOR KOS?
WHEN WILL MY ORDERS BE SHIPPED?
WHERE WILL MY ORDERS BE SHIPPED OUT FROM?
Orders
Can I cancel an already placed order?
Can I track my KOS order?
Does KOS ship internationally?
How do I use a KOS discount code or coupon?
WHAT IS YOUR RETURN POLICY?
What to do if my order is damaged upon arrival?
When can I expect to receive my order?
When does my subscription renew?
Where is my order?
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Subscriptions
Can I Add Items To My Subscription?
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How Can I Sign Up For A Recurring Subscription?
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I Forgot To Update My Address/Payment Method/Order And It Has Been Processed. Help!
I Need To Update My Address Or Payment Method
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Subscriptions 101
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Kosmic Rewards FAQ
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Refer A Friend
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What are Kosmic Rewards?
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- Orders
- When can I expect to receive my order?
When can I expect to receive my order?
Updated ⌾ TEAM KOS
We know you're excited to receive your order so we offer free standard shipping and ship orders on the same day when available. Occasionally if we run low on inventory there may be a slight delay but our website sends out updates and tracking information automatically so you can follow along.
$60 minimum spend is required to qualify for free standard shipping (5-7 business days).
If you haven't received your order but you think you should have by now, please contact us for assistance. We're happy to help.
Email: hello@kos.com