Subscriptions

CAN I ADD ITEMS TO MY SUBSCRIPTION?

You sure can!. Log into your KOS Account. Select Manage Subscription on the right-hand side. Select the subscription and simply click Add Product. You will then be displayed all other KOS products av…

TEAM KOS
Updated 5 months ago ⌾ TEAM KOS

CAN I CHANGE MY SUBSCRIPTION PRODUCTS?

Absolutely! You can update your current subscription to ship a new product with the steps below: Text/SMS:. You can swap any of your subscription items by texting “START” to (833) 264-4998 to make an…

TEAM KOS
Updated 5 months ago ⌾ TEAM KOS

CAN I SKIP / CHANGE / POSTPONE MY NEXT DELIVERY DATE?

KOS Subscription delivery frequencies are customizable! Text/SMS:. Skip/change/postpone upcoming subscription orders by texting “START” to (833) 264-4998 Website:. To skip your upcoming shipment, sim…

TEAM KOS
Updated 5 months ago ⌾ TEAM KOS

HOW CAN I SIGN UP FOR A RECURRING SUBSCRIPTION?

We made our subscription simple as can be and hiccup-free. When you head over to KOS.com and select any of our products, you will see two purchase options: the one-time order at full price, and the s…

TEAM KOS
Updated 5 months ago ⌾ TEAM KOS

HOW DO I CANCEL MY SUBSCRIPTION?

We are sad to see you go! Cancel by Text/SMS:. You may cancel your KOS subscription anytime by texting “START” to (833) 264-4998 Cancel on your subscription portal:. Log into your KOS account. Select…

TEAM KOS
Updated 5 months ago ⌾ TEAM KOS

I FORGOT TO UPDATE MY ADDRESS / PAYMENT METHOD / ORDER AND MY ORDER HAS PROCESSED. HELP!

Subscription/auto-ship reminders are sent out via email and SMS 3 days prior to the subscription being processed. Subscription orders receive priority fulfillment and are processed at the start of th…

TEAM KOS
Updated 5 months ago ⌾ TEAM KOS

I NEED TO UPDATE MY ADDRESS OR PAYMENT METHOD

Log into your KOS account. Select Manage Subscription on the right-hand side. Select Addresses or Billing Information on the upper right-hand side. Simply update the billing or address information! I…

TEAM KOS
Updated 5 months ago ⌾ TEAM KOS

NEED HELP MANAGING YOUR SUBSCRIPTION?

Your dedicated KOS Customer Care Team is here for you via text and email to help with any and all things KOS. Swap a product, change order frequency, update an address, ask a question, get tips on so…

TEAM KOS
Updated 5 months ago ⌾ TEAM KOS

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