Subscriptions

Can I Add Items To My Subscription?

Log into your KOS Account. Select 'Manage Subscription'. Select 'Edit Products' and scroll down to 'Add Products'. Select the product(s) you wish to add, then select 'Confirm' and be sure to save the…

TEAM KOS
Updated 4 weeks ago ⌾ TEAM KOS

Can I Change My Subscription Products?

Log into your KOS Account. Select 'Manage Subscription'. Select 'Edit Products'. Select the products you wish to add or remove from your subscription.

TEAM KOS
Updated 4 weeks ago ⌾ TEAM KOS

Can I Skip/Change/Postpone My Next Delivery Date?

To skip your subscription: Log into your KOS Account. Select 'Skip'. You can then select to gift the subscription or skip it for 15 or 30 days.

TEAM KOS
Updated 4 weeks ago ⌾ TEAM KOS

How Can I Sign Up For A Recurring Subscription?

We made our subscription simple as can be and hiccup-free. When you head over to KOS.com and select any of our products, you will see two purchase options: the one-time order at full price, and the s…

TEAM KOS
Updated 4 weeks ago ⌾ TEAM KOS

How Do I Cancel My Subscription?

We're sorry to see you go! Log into your KOS Account. Select 'Manage Subscription'. Select 'More' on the lower right-hand side. Select 'Cancel' & select the reason you wish to cancel. You'll receive…

TEAM KOS
Updated 4 weeks ago ⌾ TEAM KOS

I Forgot To Update My Address/Payment Method/Order And It Has Been Processed. Help!

Reach out to us at hello@kos.com with your order number and we'll be happy to assist you!

TEAM KOS
Updated 4 weeks ago ⌾ TEAM KOS

I Need To Update My Address Or Payment Method

Log into your KOS Account. Select 'Shipping and Billing'. Select 'Edit' and follow the link to edit the information.

TEAM KOS
Updated 4 weeks ago ⌾ TEAM KOS

NEED HELP MANAGING YOUR SUBSCRIPTION?

Your dedicated KOS Customer Care Team is here for you via text and email to help with any and all things KOS. Swap a product, change order frequency, update an address, ask a question, get tips on so…

TEAM KOS
Updated 4 weeks ago ⌾ TEAM KOS

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