Can I Change My Subscription Products?

TEAM KOS Updated TEAM KOS

How to Swap Products
  1. Log into your KOS account
  2. Select 'Manage Subscription'
  3. Select the green 'Edit Products' icon
  4. To swap an item, simply click on the three dots located beside it, then select the 'Swap' option.
  5. Please enter the name of the product you wish to receive or scroll down to find it. Once you have found it, click on 'Confirm'.
  6. To complete, click the 'Save Changes' button
    1. A green icon will alert you that the Swap was successful.
How to Remove Products
  1. Log into your KOS account
  2. Select 'Manage Subscription'
  3. Select the green 'Edit Products' icon
  4. To remove a product, simply click on the three dots located next to the item and select 'Remove Product'
  5. Click the 'Save Changes' button
    1. A green icon will alert you that the Removal was successful.
Adding a One-Time Purchase to An Upcoming Order
  1. Log into your KOS account
  2. Select 'Manage Subscription'
  3. Select the green 'Edit Products' icon
  4. To add a product, click 'Add Products to Subscription'
  5. Select the product(s) you wish to add and select one-time purchase before clicking the 'Add Product' icon.

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