FAQs
Allergen info
Here at KOS, we recognize the importance of safety and ingredient purity to ensure we are providing complete transparency with our KOS Customers. We wanted to give you the heads up on how KOS product…
Are KOS products certified organic?
Yes! Nearly every ingredient is certified organic and therefore free of hormones, antibiotics, pesticides, artificial sweeteners, colors, and GMOs. When you check out the ingredient panel of our labe…
Do you have a referral / affiliate program?
Does KOS have a referral program? Yes! Our KOSMIC Rewards program is a great way to earn stars and redeem them for exclusive rewards every time you shop. Learn more: kos.com/rewards Does KOS have an…
Does KOS have samples?
We sure do! Single servings for our award-winning protein can be purchased at the link below. KOS Protein Sample Packs
How do I cancel my auto ship / subscription?
Follow the steps below to cancel your KOS.com Subscription: Login to your KOS Account. Select the Manage icon next to your Subscriptions tab. Next to each active subscribed product select the edit ic…
How do I reset my password?
Forgot your password? No problem, click here to reset: https://kos.com/account/login#recover If your email address isn't found, check the spelling or contact us at hello@kos.com and we can help. Forg…
How to create a return
To qualify for a refund, we require the thin KOS label that surrounds the product bottle to be returned along with your original KOS.com order number and the return authorization (RA) number assigned…
What are the nutritional facts and/or ingredients of KOS plant protein?
You can see both chocolate and vanilla nutritional facts and ingredients by clicking on the link below: Nutrition Facts
What is your return policy?
KOS 60-DAY GUARANTEE. Click Start a Return to begin the return process. We stand behind the quality of our products and want to make sure our customers are completely satisfied. Your satisfaction is…
Where is KOS made?
Our formulas are made here in sunny Southern California, USA and the ingredients are certified by the United States Department of Agriculture (USDA) and California Certified Organic Farmers Associati…
