All Categories ​>​ ​FAQs

FAQs

WHAT IS YOUR RETURN POLICY?

KOS 90-DAY GUARANTEE. Click Start a Return to begin the return process. We stand behind the quality of our products and want to make sure our customers are completely satisfied. Your satisfaction is…

Updated 1 month ago by TEAM KOS

WHAT ARE THE NUTRITIONAL FACTS AND/OR INGREDIENTS

You can see both chocolate and vanilla nutritional facts and ingredients by clicking on the link below: Nutrition Facts

Updated 1 month ago by TEAM KOS

HOW DO I RESET MY PASSWORD?

Forgot your password? No problem, click here to reset: https://kos.com/account/login#recover If your email address isn't found, check the spelling or contact us at hello@kos.com and we can help. Forg…

Updated 3 months ago by TEAM KOS

WHERE IS KOS MADE?

Our formulas are made here in sunny Southern California, USA and the ingredients are certified by the United States Department of Agriculture (USDA) and California Certified Organic Farmers Associati…

Updated 3 months ago by TEAM KOS

ALLERGEN INFO

Here at KOS, we recognize the importance of safety and ingredient purity to ensure we are providing complete transparency with our KOS Customers. We wanted to give you the heads up on how KOS product…

Updated 3 months ago by TEAM KOS

HOW DO I CANCEL MY AUTOSHIP / SUBSCRIPTION?

In order to cancel your KOS.com autoship, login to your KOS.com account , and click on the Manage Subscriptions option, then next to each of the products you are subscribed to is an Edit or Cancel bu…

Updated 4 months ago by TEAM KOS

ARE KOS PRODUCTS CERTIFIED ORGANIC?

Yes! Nearly every ingredient is certified organic and therefore free of hormones, antibiotics, pesticides, artificial sweeteners, colors, and GMOs. When you check out the ingredient panel of our labe…

Updated 4 months ago by TEAM KOS

DO YOU HAVE A REFERRAL / AFFILIATE PROGRAM?

Ya, sure ya betcha we do. We need your help spreading the word (and are happy send some love back your way!) Apply / learn more here: KOS Affiliate Program

Updated 4 months ago by TEAM KOS

HOW TO RETURN A PRODUCT

To qualify for a refund, we require the thin KOS label that surrounds the product bottle to be returned along with your original KOS.com order # and the return authorization (RA) # assigned to your r…

Updated 4 months ago by TEAM KOS

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)