KOS Wellness App

Connecting to Samsung Watch, Garmin, or any other fitness watch

1. Make a fitbit account (you can do this even not having a fitbit). See FitBit Connection page for reference on these instructions. 2. Connect KOS app to Fitbit by going to settings (3 dots far righ…

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Updated 1 month ago ⌾ TEAM KOS

How do I set up or change my password and account?

Create Password. Step One : You will receive a welcome email promoting you to set your password and set up account. Please check your promotions and spam folders as it may go there. Step Two : Enter…

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Updated 1 month ago ⌾ TEAM KOS

How do I sign up?

We are thrilled you are interested in signing up for one of our KOS Wellness programs! If you have already downloaded our app, please follow the below instructions for access! If you have not downloa…

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Updated 4 weeks ago ⌾ TEAM KOS

How do I track a habit?

Any prescribed habit will simply appear on their "Things to do today" section on your Dash, or on your Calendar for the prescribed days. Tap on the habit to open and then tap Complete when you want t…

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Updated 1 month ago ⌾ TEAM KOS

How do I use the mobile app when I'm working out?

How to start and track a workout. To start a workout from the mobile app: Login to the app. Swipe right to the Calendar or tap on the Calendar button (top). Scroll to the date or your workout or tap…

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Updated 1 month ago ⌾ TEAM KOS

How to Cast On-demand Video Workouts using Google Cast

Easily stream on-demand video workouts from your mobile device to any Android TV or Chromecast device. Viewing a workout video on a bigger screen makes it easier and more enjoyable to follow along! L…

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Updated 1 month ago ⌾ TEAM KOS

How to sync wearable data from your Apple Watch

Using version 7.0 or higher of the iOS mobile app can sync wearable data from their Apple Watch and use the Apple Watch app by enabling the Apple Watch integration. To sync data from an Apple Watch,…

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Updated 1 month ago ⌾ TEAM KOS

Installing FitBit Watch App

The Fitbit connection to KOS requires you to have a Fitbit account. You must have this created and set up already. The authentication uses the login credentials of your Fitbit account to authorize th…

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Updated 1 month ago ⌾ TEAM KOS

Installing the iOS Watch App

The Apple watch app should have been automatically installed with the iPhone app. 1. Launch the app on your Watch. Follow on screen instructions. 2. When prompted about permissions (ie. steps, sleep,…

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Updated 1 month ago ⌾ TEAM KOS

The app crashed or gave me an error - what do I do?

This is typically caused by a transient issue, which causes the app to terminate or give you an error. It's usually a function of how many apps you have open and how much system memory is left. Basic…

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Updated 1 month ago ⌾ TEAM KOS

Troubleshooting signing into the mobile app?

Our team has identified a bug in one of our recent Android app releases causing issues while logging in. The good news is, we’ve already corrected the issue and are asking all Android users to do the…

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Updated 1 month ago ⌾ TEAM KOS

Using In-App Meal Tracking

How to can track your meals using the full macro tracker: Adding the meal 1. To track a meal on mobile, select “+” on the bottom right to pull up the menu and select Meal. 2. Right away, after select…

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Updated 1 month ago ⌾ TEAM KOS

What happens after I sign up?

Hooray! You've taken the next step in your health and wellness journey! Now, what's next? After you set your your account and app you can get started! Each program will technically start the day afte…

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Updated 4 weeks ago ⌾ TEAM KOS

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