COVID-19 Shipping Update
AM I STILL ABLE TO ORDER FROM KOS.COM?
YES our shipment processing is still up and running. YES you can count on our thoroughly-trained warehouse team to work in absolute compliance with up-to-the-minute hygiene and safety standards as th…
ARE YOU GUYS SHIPPING AS NORMAL?
As the pandemic continues, we’re experiencing a steady increase in online order volume. This makes perfect sense. Our product is, among many other things, an immune system booster—and at a time when…
CAN I CHANGE MY DELIVERY ADDRESS?
We understand that you may now need to adjust your delivery addresses. Unfortunately, our Support Team isn’t able to amend the delivery address of your order once it’s been placed.
HOW LONG DO I HAVE TO RETURN?
We appreciate that it may not be as easy to return packages as it usually would, We always offer 90 days to return any purchase, no questions asked. Thanks so much for your patience and understanding…
SO WHAT IF I’M NOT THERE TO RECEIVE MY PACKAGE?
WHAT IF MY ORDER DOESN'T ARRIVE ALL AT ONCE?
We always aim to consolidate your order into as few shipments as possible. However, with recent covid related issues your order may arrive in multiple packages. If you receive part of an order, there…
